Dream Assistant

Privacy Policy

Effective date: April 6, 2026

Last updated: April 6, 2026

This Privacy Policy explains how DREAM ASSISTANT TECH LLP ("Company", "we", "our", or "us") collects, uses, stores, shares, and protects personal data in connection with our website, contact forms, business communications, operation of our own mobile applications ("Company Apps"), and partner mobile app strategy and development services.

1. Scope

This Privacy Policy applies to information processed when you visit our website, submit forms, request pricing, contact us by email, or use Company Apps or engage us for professional services. It does not automatically apply to third-party websites, platforms, app stores, or services that we do not control.

2. Data Controller and Contact

DREAM ASSISTANT TECH LLP is the data controller for personal data covered by this policy unless otherwise stated in a contract. Privacy-related requests can be sent to services@ourdream.you.

3. Categories of Data We Collect

Depending on your interaction with us, we may collect:

  • Identification and contact data (name, business email, company name, job role, country, and communication preferences).
  • Inquiry and project data (budget range, app type, requirements, timelines, documents, and messages you submit).
  • Technical and usage data (IP address, browser type, device type, pages visited, referral source, and approximate location derived from IP).
  • In-app data for Company Apps (app events, feature usage, crash logs, diagnostics, app version, and device identifiers where required for app functionality or analytics).
  • Transaction and contract data (proposal details, billing contacts, invoicing data, and payment status).
  • Support and communication records (email exchanges, call notes, service feedback, and issue tracking details).

4. Sources of Personal Data

We collect personal data directly and indirectly from:

  • Information provided by you through forms and email.
  • Information provided during meetings or onboarding calls.
  • Automatic collection through website analytics and server logs.
  • Public business sources and lawful third-party referrals.

5. Purposes of Processing

We process personal data to:

  • Respond to inquiries and prepare pricing estimates.
  • Operate, maintain, and improve Company Apps.
  • Provide and manage contracted services.
  • Communicate project updates, operational notices, and support.
  • Improve website performance, reliability, and service quality.
  • Maintain records for legal, accounting, and audit purposes.
  • Detect, prevent, and address fraud or security incidents.

6. Legal Bases for Processing

Where required by applicable law, we rely on one or more of:

  • Contract necessity: to perform agreements or pre-contract measures requested by you.
  • Legitimate interests: to operate, protect, and improve our business and services.
  • Consent: where you have explicitly provided it.
  • Legal obligation: to comply with applicable laws and regulatory requirements.

7. Cookies and Similar Technologies

We may use cookies, local storage, and similar technologies to support essential website functionality, analytics, and performance monitoring. In Company Apps, we may use SDKs and similar tools for analytics, diagnostics, and feature performance monitoring. You can control cookies through browser settings. Disabling certain technologies may impact site or app behavior.

8. Data Sharing and Disclosure

We may share personal data only when reasonably necessary with:

  • Service providers that help us host, analyze, secure, and operate our website and business systems.
  • Professional advisors (legal, tax, accounting, compliance) under confidentiality obligations.
  • Payment processors and financial providers for billing operations.
  • App platform providers and distribution channels needed to operate and deliver Company Apps.
  • Authorities where disclosure is required by law, court order, or to protect legal rights and safety.

We do not sell personal data.

9. International Data Transfers

We may process or transfer personal data across jurisdictions where our team, providers, or infrastructure operate. When required, we apply reasonable contractual and technical safeguards for cross-border transfers.

10. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy, including contract delivery, dispute resolution, legal compliance, and legitimate business records. Retention periods vary based on data category and applicable law.

11. Data Security

We implement reasonable organizational, administrative, and technical safeguards designed to protect personal data against unauthorized access, alteration, disclosure, loss, or misuse. However, no method of transmission or storage is fully secure, and absolute security cannot be guaranteed.

12. Your Privacy Rights

Subject to applicable law, you may have rights to request access, correction, deletion, restriction, portability, or objection to processing of your personal data, and to withdraw consent where processing is based on consent.

We may need to verify identity before processing certain requests. You may submit requests at services@ourdream.you.

13. Marketing Communications

We may send service-related and business communications relevant to your inquiry or engagement. You may opt out of non-essential promotional communications using the unsubscribe method provided or by contacting us directly.

14. Children's Privacy

Our website and services are intended for business and professional audiences and are not directed to children. We do not knowingly collect personal data from children in violation of applicable law.

15. Third-Party Links and Services

Our website may include links to third-party services. Their privacy practices are governed by their own policies, and we are not responsible for third-party privacy or security practices.

16. Project Data and Company App Data

For project work, we process client-provided data according to contract terms, project instructions, and applicable law. Clients remain responsible for obtaining required rights, notices, and consents for data they provide.

For Company Apps, we process app user data to deliver features, support account operations, maintain security, improve product quality, and comply with legal obligations.

17. Breach Response

We maintain internal processes to assess and respond to security incidents. Where required by law or contract, we will provide timely notifications of confirmed incidents affecting personal data.

18. Changes to This Privacy Policy

We may update this policy periodically to reflect legal, technical, or operational changes. The "Last updated" date indicates the most recent revision. Material updates may be communicated through appropriate notice channels.

19. Contact and Complaints

For privacy questions, rights requests, or complaints, contact services@ourdream.you. You may also have the right to lodge a complaint with a competent data protection authority under applicable law.