Dream Assistant

Terms and Conditions

Effective date: April 6, 2026

Last updated: April 6, 2026

These Terms and Conditions ("Terms") govern access to and use of services provided by DREAM ASSISTANT TECH LLP ("Company", "we", "our", or "us"), including mobile app strategy, product design, development, integration, launch support, operation of our own mobile applications ("Company Apps"), and related consulting services.

1. Acceptance of Terms

By requesting a proposal, submitting a form, signing a proposal, statement of work, purchase order, or by otherwise using our services or Company Apps, you ("Client", "you", or "your") agree to be bound by these Terms. If you are entering into these Terms on behalf of an entity, you represent that you have authority to bind that entity.

2. Scope of Services and Products

Service scope is defined in a written proposal, statement of work ("SOW"), or master services agreement ("MSA"). Any item not expressly described in the applicable signed document is outside scope and may require a change request and additional fees.

These Terms apply to two engagement modes: (a) use of Company Apps published by us, and (b) partner services delivered under a signed SOW or MSA. Where app-specific terms or signed project terms conflict with this page, the more specific signed terms will control for that engagement.

Unless otherwise agreed in writing, deliverables may include product strategy documents, UX/UI files, source code, build pipelines, third-party integrations, QA reports, launch artifacts, and maintenance recommendations.

3. Estimates, Proposals, and Timelines

Estimates are good-faith projections and not guarantees. Timelines are dependent on Client responsiveness, required approvals, third-party platform reviews (including app store review processes), and technical dependencies outside our direct control.

Any delivery date may be extended where delays are caused by revised requirements, delayed feedback, delayed asset delivery, or force majeure events.

4. Client Responsibilities

Client agrees to:

  • Provide complete and accurate project requirements.
  • Provide timely feedback and approvals.
  • Provide required assets, credentials, API access, brand material, legal text, and compliance inputs.
  • Ensure all content provided by Client is legally permitted for use.
  • Designate a single authorized project contact for approvals and decisions.

5. Change Requests and Out-of-Scope Work

Requests that alter agreed scope, architecture, feature set, integrations, timelines, deliverable format, or support windows may be treated as change requests. We may pause affected work until a revised scope, pricing, and timeline are approved in writing.

6. Fees, Invoicing, and Taxes

Fees, milestones, billing schedules, and payment terms are set in the applicable agreement. Unless otherwise specified, invoices are due within the stated due date and are payable in full without setoff, deduction, or withholding.

For Company Apps, certain features may be offered as paid plans, subscriptions, or in-app purchases and may be billed through app store providers or payment processors under their own billing terms.

Client is responsible for all applicable taxes, levies, duties, or governmental charges, excluding taxes on our net income.

7. Late Payment and Suspension

If any payment is overdue, we may charge reasonable late fees as permitted by law and suspend part or all services until outstanding amounts are paid. Suspension does not waive Client payment obligations and may impact delivery timelines.

8. Refund Policy

Unless expressly stated in a signed agreement, fees for completed work, time allocated, and reserved delivery capacity are non-refundable. Any discretionary commercial credit requires our written approval.

9. Intellectual Property Rights

Each party retains ownership of its pre-existing intellectual property. Subject to full payment of all fees, ownership of project-specific final deliverables is transferred to Client only to the extent specified in the signed agreement.

We retain ownership of our background technology, reusable frameworks, methods, templates, know-how, and tooling. To the extent our background materials are embedded in final deliverables, we grant Client a non-exclusive license to use them solely as part of the deliverables and for their intended business purpose.

Company Apps, related branding, and app content remain our intellectual property unless explicitly licensed otherwise. Use of Company Apps grants a limited, non-transferable, revocable right to access and use the app for its intended purpose.

10. Third-Party Materials and Open Source

Deliverables may include third-party software, libraries, APIs, SDKs, services, fonts, stock assets, and open-source components governed by their own license terms. Client is responsible for reviewing and complying with all applicable third-party license obligations.

11. Confidentiality

Each party may receive non-public information from the other party. Receiving party agrees to protect such information using reasonable care, to use it only for project performance, and not disclose it except to personnel and contractors with a need to know and confidentiality obligations.

Confidentiality obligations do not apply to information that is publicly available without breach, independently developed without use of confidential information, or rightfully obtained from a third party without confidentiality restriction.

12. Data Protection

To the extent we process personal data on Client's behalf, parties will cooperate in good faith to implement appropriate contractual and technical safeguards consistent with applicable law and the practical scope of services.

Client remains responsible for legal basis, notices, consents, and compliance obligations related to any personal data provided to us.

13. Warranties and Disclaimers

We warrant that services will be performed in a professional and workmanlike manner consistent with generally accepted industry practices. Except for the foregoing, services and deliverables are provided "as is" and "as available", and we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

Company Apps may be updated, modified, or discontinued in whole or in part at any time, subject to applicable law and app store obligations.

14. Limitation of Liability

To the maximum extent permitted by law, in no event will either party be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, or business interruption, even if advised of the possibility of such damages.

To the maximum extent permitted by law, each party's total cumulative liability arising out of or related to the services will not exceed the amounts paid or payable by Client to Company under the applicable SOW during the twelve (12) months immediately preceding the event giving rise to the claim.

15. Indemnification

Client will indemnify and hold harmless Company and its personnel from third-party claims, losses, and expenses arising from Client content, Client instructions, Client-provided materials, or Client's breach of these Terms or applicable law.

16. Termination

Either party may terminate an active engagement for material breach if such breach remains uncured after written notice and a commercially reasonable cure period. Upon termination, Client will pay for all work performed, commitments made, and approved expenses incurred up to the termination effective date.

17. Force Majeure

Neither party will be liable for delay or failure to perform caused by events beyond reasonable control, including natural disasters, acts of government, labor disruptions, internet or cloud outages, cyber incidents by third parties, and failures of telecommunications or infrastructure providers.

18. Publicity

Unless prohibited by a signed agreement, we may identify Client name and logo in factual client lists. Any detailed case study, metrics, or confidential information requires prior written approval.

19. Governing Law and Dispute Resolution

These Terms are governed by applicable law as agreed in the signed project agreement. Parties agree to attempt good-faith negotiation prior to commencing formal legal proceedings. Nothing limits either party from seeking urgent injunctive or equitable relief.

20. Miscellaneous

  • Entire Agreement: These Terms and signed project documents form the complete agreement regarding the relevant services.
  • Order of Precedence: In conflict, signed SOW or MSA terms control over this general website policy.
  • Assignment: Client may not assign rights or obligations without prior written consent, except as part of a merger or sale of substantially all assets.
  • Severability: If any provision is unenforceable, remaining provisions remain in effect.
  • Waiver: Failure to enforce any right is not a waiver of that right.
  • Notices: Legal notices must be sent to designated business contacts in writing.

21. Contact

For questions about these Terms and Conditions, contact: services@ourdream.you